Contact us: [email protected]

Free worldwide shipping to 150 countries

shipping-policy

Covering 150+ Countries with Premium Logistics

✅ Processing Timeline

Order TypeDuration (Working Days)
In-Stock Items2-14 days
Pre-Order Items7-28 days

(Excludes weekends & public holidays)


👑 Artisanal Production Schedule

  • Custom BJD Dolls: 15-60 days
    (Hand-sculpted resin curing & couture tailoring)
  • Designer Outfits/Wigs: 14-40 days
    (Hand-beading & lace embroidery process)

Note: As museum-grade collectibles, extended timelines ensure zero-defect craftsmanship and archival quality control.


🌍 International Shipping

  1. Service: EMS Priority (150+ Countries Covered)
    • Key Regions:
      • 🇪🇺 EU Countries
      • 🇬🇧 UK / 🇨🇦 Canada / 🇦🇺 Australia
      • 🇺🇸 USA (All 50 States)
      • South America: Brazil, Argentina, Chile, etc.
      • West Asia: United Arab Emirates, Saudi Arabia, Kuwait, Israel, etc.
  2. Delivery Window: 2-3 Weeks
    (Subject to customs clearance)
  3. Restrictions:
    • ❌ Currently unavailable for: South Asian countries,Central African countries, Ukraine
    • ❌ Remote islands excluded (e.g. Guam, Azores)

📮 Tracking & Transparency

  • Step 1: Tracking link emailed within 24h of dispatch
  • Step 2: Live EMS tracking number activated in 3-5 days
  • Step 3: Customs clearance SMS alerts (EU/UK/US clients)